By ISO/TC 176/SC 3
This foreign regular presents suggestions at the rules of auditing, handling audit programmes, engaging in caliber administration approach audits and environmental administration procedure audits, in addition to counsel at the competence of caliber and environmental administration procedure auditors.It is appropriate to all corporations desiring to behavior inner or exterior audits of caliber and/or environmental administration platforms or to regulate an audit programme.The program of this overseas regular to different different types of audit is feasible in precept, only if particular attention is paid to picking the competence wanted by means of the audit staff participants in such instances.
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Extra info for ISO 19011:2002 Guidelines for quality and or environmental management systems auditing
Where a person does not meet the criteria, additional training, work and/or audit experience are required, following which there should be a re-evaluation. An example of how the steps of the evaluation process might be applied and documented for a hypothetical internal audit programme is illustrated in Table 3. Table 2 — Evaluation methods Evaluation method Objectives Examples Review of records To verify the background of the auditor Analysis of records of education, training, employment and audit experience Positive and negative feedback To provide information about how the performance of the auditor is perceived Surveys, questionnaires, personal references, testimonials, complaints, performance evaluation, peer review Interview To evaluate personal attributes and communication skills, to verify information and test knowledge and to acquire additional information Face-to-face and telephone interviews Observation To evaluate personal attributes and the ability to apply knowledge and skills Role playing, witnessed audits, onthe-job performance Testing To evaluate personal attributes and knowledge and skills and their application Oral and written exams, psychometric testing Post-audit review To provide information where direct observation may not be possible or appropriate Review of the audit report and discussion with the audit client, auditee, colleagues and with the auditor 30 © ISO 2002 – All rights reserved © ISO 2002 – All rights reserved Ability to apply the relevant parts of the Management System Manual and related procedures.
This work experience should be in a technical, managerial or professional position involving the exercise of judgement, problem solving, and communication with other managerial or professional personnel, peers, customers and/or other interested parties. Part of the work experience should be in a position where the activities undertaken contribute to the development of knowledge and skills in the quality management field for quality management system auditors, and the environmental management field for environmental management system auditors.
NOTE 4 The training in the second discipline is to acquire knowledge of the relevant standards, laws, regulations, principles, methods and techniques. 6. The overall audit experience should cover the entire management system standard. 1 Maintenance and improvement of competence Continual professional development Continual professional development is concerned with the maintenance and improvement of knowledge, skills and personal attributes. This can be achieved through means such as additional work experience, training, private study, coaching, attendance at meetings, seminars and conferences or other relevant activities.